Who We Are

At PriorityONE, we make your financial success our number one priority. If you're banking with a financial institution that charges you too much and treats you like just a number, then make it a priority to join PriorityONE Credit Union.

We are a not-for-profit, cooperative financial institution. If you live or work in Broward, Miami-Dade, or Palm Beach Counties, you are eligible to join PriorityONE and, when you do, you'll enjoy a full range of valuable benefits and convenient services designed with you in mind.

As a member and part-owner of PriorityONE, you benefit from its success. So, when you bring your business here, you are helping yourself. Income generated from loans and fees is returned to you in the form of higher interest rates on deposit accounts, lower rates on loans or improvements in services. That's the membership advantage.

Our Vision, Mission and Core Values

The team at this credit union has developed and implemented a strong vision, mission and set of core values. Every employee here understands our purpose, which is:

Vision

Become the prominent financial institution in the community by our caring employees providing convenient and competitive service through innovation and trust.

Mission Statement

Enhancing the financial lives of our members through consistent exceptional service is PriorityONE.

Core Values

PriorityONE's Core Values are:

Member Loyalty

We are committed to the financial success of our membership.
We will educate our membership regarding their financial needs.
We will be attentive and responsive to our members' needs.
We will focus on membership retention and growth.

Employee Pride

We will respect and be honest with all our employees.
We will encourage teamwork to instill positive employee morale and high levels of synergy.
We will strive to provide a healthy and pleasant work environment.
We will provide staff with continuous education.

Financial Performance

We are committed to the financial success of the credit union.
We will safeguard and manage effectively the assets entrusted to the credit union by its member-owners.

Efficiency & Productivity

We will provide the necessary tools for staff to do their jobs in the most efficient, compliant and productive manner.
We will continue to seek methods to improve our business.

Join Us!

Membership is open to anyone who lives or works in Broward, Miami-Dade or Palm Beach Counties. After you join PriorityONE Credit Union, you are a member for life, even if you change jobs, relocate or retire. You and your family will always have full access to our many benefits.

PriorityONE Credit Union is a full service financial institution, providing you with many savings plans all federally insured up to $250,000, great checking, loans for almost any purpose, and easy access to your accounts by phone, online and at ATMs nationwide. But that's not what makes us unique. Our priority is to make you happy. Unlike other financial institutions that need to generate profits to satisfy their stockholders, we return excess earnings to our members in the following forms:

Better yields on savings account
Lower interest rates on loans
And a variety of financial services

The cooperative structure of PriorityONE Credit Union ensures that you have a voice in how the organization is operated. At our Annual Meeting, each member has one vote to elect the volunteers who serve on our Board of Directors.

We hope that you'll always enjoy the advantages of membership in PriorityONE Credit Union.